Delivery, Postage & Packing If the items you have ordered are in stock we will do our best to despatch your order the very day you place it. Please note that personalised/bespoke items have a longer processing time (detailed under individual product descriptions) and will then be dispatched according to whatever method of postage you choose. Contact us if you need to check how long something might take. Standard postage services are not guaranteed. If you need your package guaranteed, please choose the Special Next Day Delivery option (UK Mainland only).
Postage & packing costs are calculated at checkout. There are a number of delivery options you can choose from:
Royal Mail Second Class (UK Mainland) - We will send your bookish parcel via Royal Mail, and it should arrive with you in approx 2-3 working days.
Royal Mail First Class (UK Mainland) - First class delivery sent by Royal Mail which should arrive with you the next working day after dispatch.
bookish Standard Delivery (UK Mainland) - For when you have ordered lots of items, we have introduced bookish Standard Delivery which is sent via Royal Mail First Class and should arrive with you the next working day after dispatch. This should help you to keep your postage and packing costs to a minimum.
FREE Postage & Packing for Orders over £45.00 (UK Mainland) - We offer FREE postage and packing for all orders over £45.00. Just select this option at checkout, which will be enabled as soon as your basket tots up to over £45.00. *UK mainland only.
Priority - Special Next Day Delivery by 1pm (UK Mainland) - If you need your bookish goodies quick smart or need a guaranteed service, then priority delivery is for you. If items are in stock and if you order before 1pm Monday - Friday this is guaranteed next day, except bank holidays or public holidays. This is a signed for service, so you will need to make sure someone is at home to receive and sign for your package. We're reliant on the lovely postman, but 99% of the time he will make sure you get your package in time...
Please note, Special Next Day Delivery applies to working weekdays only. Therefore, if you order before 1pm on a Friday your parcel will arrive by 1pm the following Monday.
We send all our international parcels air mail via Royal Mail. Parcels to Western European destinations should arrive after despatch within three working days, Eastern Europe within five days, major cities worldwide within five days and other destinations within seven.
All the prices on our website are in GBP and are inclusive of VAT where applicable. If your order is being delivered within the EU your invoice will include VAT. If your order is being delivered to a country outside of the EU then you will not be charged VAT but you may need to pay your country's custom fees and import taxes when your lovely package arrives.
Returns We love our products. And we hope you love them too. But if, for whatever reason, you are not happy just let us know and then return your items within 14 days of receipt and we will either exchange them or give you a full refund.
Postage and packing costs cannot be refunded unless the goods are faulty. bookish cannot be held responsible for lost, stolen or uncollected parcels. We advise you to obtain proof of postage when returning goods.
Please send returned items to:
That's a wrap. A lovely bookish parcelled up wrap. With a bow. xx